Privacy Policy

At Aixpolydatrum, we believe transparency builds trust. This privacy policy explains how we collect, use, protect, and share your personal information when you use our crowdfunding platform. We've written this in plain English because nobody should need a law degree to understand what happens to their data.

Information We Collect

Information You Provide Directly

When you create an account or launch a campaign on Aixpolydatrum, you share information with us voluntarily. This includes your name, email address, phone number, and payment details. For campaign creators, we also collect business information, project descriptions, funding goals, and bank account details for payment processing.

• Personal identification details (name, email, phone number)
• Account credentials and security information
• Campaign content including descriptions, images, and videos
• Financial information for payment processing
• Communication preferences and marketing choices
• Identity verification documents when required

Information We Collect Automatically

Like most websites, we automatically collect certain technical information when you visit Aixpolydatrum. This helps us understand how people use our platform and identify potential security issues. We collect IP addresses, browser types, device information, and page interaction data through cookies and similar technologies.

How We Use Your Information

We use your information to provide and improve our crowdfunding services. This includes processing payments, preventing fraud, communicating with you about your campaigns or contributions, and personalizing your experience on our platform.

1. Platform Operations: Managing your account, processing transactions, and maintaining platform security
2. Communication: Sending important updates about your campaigns, contributions, and platform changes
3. Legal Compliance: Meeting regulatory requirements for financial services and anti-money laundering
4. Platform Improvement: Analyzing usage patterns to enhance user experience and develop new features
5. Marketing: Sending promotional content and campaign recommendations (with your consent)

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we do share information in specific circumstances necessary for our platform operations or required by law. Here's when and why we might share your data:

Service Providers

We work with trusted third-party companies to provide essential services like payment processing, email delivery, and cloud hosting. These partners can only access the minimum information needed to perform their specific functions and are contractually bound to protect your data.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, government investigations, or regulatory compliance requirements. We'll notify you of such requests when legally permitted to do so.

Business Transfers

If Aixpolydatrum is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. We'll notify you via email and platform announcements before any such transfer occurs.

Your Privacy Rights

You have significant control over your personal information on Aixpolydatrum. We've built our platform to respect your privacy choices and provide easy ways to manage your data.

Data Security and Protection

Protecting your information is fundamental to our mission. We implement multiple layers of security to safeguard your personal and financial data against unauthorized access, disclosure, or misuse.

Technical Safeguards

All data transmission to and from Aixpolydatrum is encrypted using industry-standard TLS protocols. We store your information in secure, access-controlled servers with regular security audits and vulnerability assessments. Payment information is processed through PCI-DSS compliant systems and never stored on our primary servers.

Operational Security

Our team follows strict data handling procedures with role-based access controls. Employees receive regular security training and can only access information necessary for their job functions. We maintain detailed audit logs of all data access and regularly review access permissions.

Incident Response

In the unlikely event of a data breach, we have comprehensive response procedures to minimize impact and notify affected users promptly. We'll provide clear information about what happened, what data was involved, and what steps we're taking to prevent future incidents.

International Data Transfers

Aixpolydatrum operates primarily in the United States, but we may transfer your information to other countries for processing by our service providers. When we do this, we ensure appropriate safeguards are in place to protect your data according to applicable privacy laws.

For users in the European Union, we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to ensure your data receives equivalent protection regardless of where it's processed.

Data Retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Here's how long we typically retain different types of data:

• Active account information: As long as your account remains open
• Transaction records: 7 years for tax and regulatory compliance
• Marketing communications data: Until you opt out or 3 years of inactivity
• Support tickets and communications: 3 years after resolution
• Security logs and fraud prevention data: 2 years from creation
• Website analytics and usage data: 18 months from collection

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Aixpolydatrum. These small files help us remember your preferences, keep you logged in, and understand how you interact with our platform.

Types of Cookies We Use

Essential cookies are necessary for basic platform functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. Marketing cookies enable personalized content and advertising when you've given consent.

You can control cookie settings through your browser or our cookie preference center. However, disabling certain cookies may limit your ability to use some platform features.

Children's Privacy

Aixpolydatrum is not designed for or directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we've inadvertently collected such information, we'll delete it promptly.

Users between 13 and 18 years old must have parental consent to create accounts or launch campaigns on our platform. We may require additional verification for younger users to ensure appropriate supervision.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

State-Specific Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information (though we don't sell personal information).

Residents of other states may have similar rights under their local privacy laws. Contact us using the information below to learn more about your specific rights and how to exercise them.